ber100 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ber100 ("ber100," "we," "us," "our"), operator of the online gaming platform accessible at ber100.vip, collects, uses, stores, discloses, and otherwise processes personal data belonging to users ("Player," "you," "your") who register for or access the ber100 platform from the Philippines or any other jurisdiction.

By registering an account, accessing the ber100 website, or using any of its services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not register for or use the ber100 platform.

This Policy should be read in conjunction with the ber100 Terms & Conditions and Responsible Gaming policy. Together, these documents govern your relationship with ber100.

2. Information We Collect

2.1 Registration Data

When you create a ber100 account, we collect the following personal information: full legal name, date of birth, gender, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City), email address, Philippine mobile number, and preferred currency (Philippine Peso / PHP).

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) obligations and age verification requirements, ber100 may request copies of government-issued photo identification (e.g., Philippine passport, SSS card, PhilSys national ID, UMID, driver's licence), proof of address documents (e.g., utility bills, bank statements), and proof of ownership of payment methods (e.g., screenshots of registered GCash or Maya accounts).

2.3 Financial Data

We collect transaction records associated with your ber100 account, including deposit amounts, withdrawal requests, payment method identifiers (e.g., registered GCash mobile number, BDO or BPI account number suffix), and transaction timestamps. We do not store full bank account or card numbers on our servers.

2.4 Gaming Activity Data

ber100 records data about your in-platform activity, including games played, bet amounts, game outcomes, session duration, bonus claims, and responsible gaming limit settings configured within your account.

2.5 Technical & Device Data

We automatically collect technical information when you access the ber100 platform, including your IP address, device type and operating system, browser type and version, referring URLs, and session cookies. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

2.6 Communications Data

When you contact ber100 customer support via live chat, email ([email protected]), or any other channel, we retain records of those communications to facilitate support resolution and improve service quality.

3. How We Use Your Personal Data

ber100 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your ber100 account, verify your identity, and provide access to the platform's games and features.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported payment methods available to Filipino players.
• Legal & Regulatory Compliance: To fulfill obligations under the Philippine Data Privacy Act, PAGCOR regulations, and applicable AML/KYC requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other prohibited activities on the ber100 platform.
• Responsible Gaming: To monitor gaming behaviour and enforce responsible gaming tools, including deposit limits, session controls, and self-exclusion periods requested by or imposed on Players.
• Customer Support: To respond to your enquiries, resolve complaints, and maintain records of support interactions.
• Marketing Communications: Where you have provided explicit consent, to send you promotional emails, SMS notifications, or push notifications about ber100 bonuses, new games, and special events. You may withdraw marketing consent at any time by contacting support.
• Platform Improvement: To analyse aggregated and anonymised usage data for the purpose of improving the ber100 platform, game library, and user experience.

4. Legal Basis for Processing

ber100 processes your personal data under the following legal bases as recognised by the Philippine Data Privacy Act of 2012 (RA 10173):

• Contractual Necessity: Processing is necessary to perform the contract between you and ber100 (i.e., to provide the online gaming services you have registered to use).
• Legal Obligation: Processing is required to comply with applicable Philippine law, PAGCOR regulations, and AML/KYC obligations.
• Legitimate Interests: Processing is necessary for ber100's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, provided those interests do not override your fundamental rights.
• Consent: For marketing communications and optional profiling, processing is based on your explicit, freely given consent, which may be withdrawn at any time.

5. Sharing Your Personal Data

ber100 does not sell your personal data to third parties. We may share your data with the following categories of recipients for the purposes described in this Policy:

• Payment Processors: GCash (Globe Fintech Innovations), Maya (Voyager Innovations), BPI, BDO, Metrobank, UnionBank, and other licensed payment service providers necessary to process your transactions.
• Game Content Providers: Licensed game studios whose titles are hosted on the ber100 platform may receive anonymised session data required to operate their games.
• KYC & Fraud Prevention Partners: Identity verification and AML screening service providers who assist ber100 in fulfilling regulatory compliance obligations.
• IT & Infrastructure Providers: Cloud hosting, security, and technical service providers who process data on ber100's behalf under binding data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), and other Philippine government authorities as required by law or pursuant to a valid legal order.

All third-party service providers engaged by ber100 are contractually bound to process personal data only for specified purposes and in accordance with applicable data protection laws.

6. Cookies & Tracking Technologies

The ber100 platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, remember your preferences, detect fraud, and analyse platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the ber100 platform to function. These cannot be disabled without disrupting core services including the login session and game loading.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits configured in your ber100 account dashboard.
• Analytics Cookies: Collect anonymised data about how users interact with ber100.vip to help us improve platform performance and user experience.
• Security Cookies: Support fraud detection and session security features on the ber100 platform.

You may control non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of the ber100 platform.

7. Data Security

ber100 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the ber100 platform, encrypted storage of sensitive personal data at rest, two-factor authentication (2FA) available for all player accounts, regular security audits and penetration testing, and strict access controls limiting employee access to personal data on a need-to-know basis.

While ber100 takes all reasonable precautions to safeguard your data, no method of transmission over the internet is 100% secure. In the event of a data breach that is likely to result in high risk to your rights and freedoms, ber100 will notify the National Privacy Commission and affected Players in accordance with the requirements of RA 10173.

8. Data Retention

ber100 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account registration and KYC data is retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years in accordance with applicable financial record-keeping requirements.
• Gaming activity logs are retained for three (3) years following the end of the relevant gaming session.
• Customer support communications are retained for two (2) years following resolution of the relevant matter.
• Marketing consent records are retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised.

9. Your Data Rights

As a data subject under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by ber100:

• Right to Be Informed: The right to be informed of how ber100 collects, uses, and processes your personal data — as set out in this Policy.
• Right to Access: The right to request a copy of the personal data ber100 holds about you.
• Right to Correction: The right to request correction of inaccurate or incomplete personal data in your ber100 account.
• Right to Erasure: The right to request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes at any time.
• Right to Lodge a Complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe ber100 has processed your data in violation of RA 10173.

To exercise any of these rights, contact the ber100 Data Protection Officer at [email protected]. Requests will be processed within thirty (30) days of receipt.

10. Minors

The ber100 platform is strictly intended for individuals aged 21 years or older. ber100 does not knowingly collect personal data from individuals under the age of 21. If ber100 discovers that personal data has been provided by a person under 21 years of age, that account will be immediately suspended, the personal data deleted (subject to any legal retention obligations), and the matter referred to relevant authorities where required by law. If you are a parent or guardian and believe your child has registered on ber100, please contact our support team immediately.

11. Third-Party Links

The ber100 platform may contain links to third-party websites or services (for example, payment processor portals). ber100 is not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policy of any third-party site you visit. This Policy applies solely to personal data collected and processed by ber100 in connection with the ber100.vip platform.

12. Changes to This Privacy Policy

ber100 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Players via email notification or a prominent notice posted on the ber100.vip website prior to the change taking effect. The date of the most recent revision is shown at the top of this page. Your continued use of the ber100 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.

13. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ber100, please contact the ber100 Data Protection Officer. Support is available 24 hours a day, 7 days a week via the live chat widget accessible after completing your ber100 login, or by writing to: [email protected]. This address is displayed as plain text only and is not a clickable mailto link.